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Privacy policy

This page explains data processing related to the torus.lu public website.

Last updated: 18 May 2026

Controller

The controller is Torus S.à r.l., 144 ZAE Wolser A, L-3225 Bettembourg, Luxembourg. Contact: contact@torus.lu.

Scope of this policy

This policy covers the torus.lu public website. Torus SaaS services, e-learning courses, awareness campaigns or educational phishing simulations may be governed by specific terms, contracts or data processing addenda.

The public website does not let users create an account, complete a course or run a campaign directly.

Data processed

The public website does not provide user accounts. Messages sent through the contact form are transmitted to Torus by email and are not stored in a database by the website.

The information submitted may include your name, work email, organisation, profile, module of interest and message.

Technical logs may be generated by the hosting provider to ensure security, availability and proper operation of the website.

Purposes

Data sent by email is used to answer contact or demo requests and prepare commercial discussions.

Technical logs are used to protect the website, diagnose incidents and maintain the service.

Recipients and security

Torus does not sell or rent personal data collected through the website.

Data may be accessible to providers needed to operate the website or handle the request, and to competent authorities where required by law.

Torus applies appropriate security measures, including access limitation, separation of uses and technical monitoring of the service.

Cookies

In its current version, the website does not deploy analytics or marketing cookies by Torus.

Language selection is based on links to the language versions of the website.

Retention

Emails and related exchanges are kept for the time needed to handle the request and follow up the business relationship.

Technical logs are retained for a limited period by the hosting provider according to its security and operations rules.

Your rights

You may request access, rectification, erasure, restriction, objection or portability of your data where these rights apply.

You can exercise these rights at contact@torus.lu. You may also lodge a complaint with the CNPD in Luxembourg.